Terms & Conditions

River Run Inn & Cabins

Check-In and Check-Out Policies

•Check-in: 3:00 PM

•Check-out: 11:00 AM

OUR TERMS & CONDITIONS

House Cleaning Fee: The Guest House has a $250 cleaning fee that is not reflected in your guest folio (guest account) above and will be charged on check-in.

Minimum Stay: A two night minimum is usually required in our Lodge Rooms and Cabins. The Guest House has a three night minimum.

Please note: If you try to book online and get the message, “We are sorry but there are no available accommodations for your selected dates,” it often means you are not meeting the minimum stay requirements. However, our front desk staff has flexibility that is not available through the website. We encourage you to call if you have difficulty booking online.

Charges for extra persons: Each room has a defined number of persons included in the base rate. The charge for extra adults is $25. The daily charge for children six years and older is $15. Children under 6 years of age stay free. Do not include them in the booking engine drop-down.

Payments:
        Rooms & Cabins: Payment is made at time of check-in. 
       The Guest House and Special Events: - See the Cancellation Policy.

Room Availability: If you have any special requests (“Upstairs,” “We love Room 12,” etc.), please call us to make that clear. We will make every effort to honor your request, but we have to coordinate many guests with different needs and overlapping stays. WE DO NOT GUARANTEE SPECIFIC UNITS and reserve the right to move you to a similar unit.

Check-in / Check-out:  You may check-in anytime after 3:00 pm; Check-out is 11:00 am.

Pet Policy: We are pet friendly Call to confirm your pet on your reservation before you arrive so that we may assign a “Pet Friendly” room for you. . Pet fees are not included in your guest folio. Pets are NOT ALLOWED in the Guest House. One pet: $30 per night. Two pets: $50 per night.

Pets that are left unattended will result in a $100 penalty charge for each incident.

Daily Housekeeping: We do not provide automatic daily room-cleaning services. If you wish to have cleaning services please speak with the front desk so that we may schedule a time for housekeeping to accommodate you. If you need extra towels or amenities, please see the front desk they are happy to assist your needs.

Text Messaging Policy: We use a guest messaging platform to communicate with you regarding your stay. By providing your phone number during the booking process, you consent to receive text messages from the property.

River Run Inn & Cabins is a non-smoking resort: Our No Smoking Policy includes the use of tobacco products, e-cigarettes, electronic smoking or vaping devices, and/or marijuana.

There will be a $250 USD charge for any evidence of smoking in the rooms (inside), balconies (outside), or patios (outside), or on River Run Inn & Cabins property.

Help: If you experience issues or need assistance, please contact the front desk directly.



Property and Cancellation Policies

Rooms and Cabins: Reservations for  Rooms & Cabins become non-refundable if cancelled seven days or less prior to the scheduled arrival date. A cancellation fee will be charged, equivalent to the cost of any reserved nights that fall within this 7-day window.

The Guest House: The Guest House requires a one-night deposit at time of booking. You can cancel up to 31 days prior to your stay and get a full refund. Thirty (30) days prior to check-in, the balance will be charged to your card, excluding the cleaning fee and taxes. If you cancel less than 30 days before arrival, no refunds will be issued after that date for either the deposit or reservation charge. River Run Inn & Cabins will charge taxes & cleaning fees on arrival.

No-Shows: Your room will be held until 11am the follow date of your original arrival date. If not claimed, you will be charged for the entire cost of the reservation.

Third Party Cancellations: If you made your reservation through a third party, you must cancel through the booking agent. Additional charges may apply.

Group Reservations and Special Events: Groups and Events have special cancellation requirements that will be clear in your confirmation. A single responsible party is required who will pay a deposit to hold the accommodations. The deposit will be refunded after the event.

Winter Pass Conditions / Winter Travel Cancellations

Cancellation charges apply unless both Stevens Pass and Snoqualmie Pass are closed for more than six hours. (Real-Time Travel Report: Washington State Department of Transportation.)

Both US2 (Steven’s Pass) and I90 (Snoqualmie Pass) are well maintained by WSDOT; however, Passes can close anytime. The resort does not waive the Cancellation Policies for Winter Weather driving unless; All Passes are Closed for 3 hours or more. Annually, North Cascade Highway (US20) generally closes mid-November through March. For best routes, road conditions and Pass Reports check the WSDOT website.

Fire Season Travel Cancellations

Wildfire is part of the ecosystem of the Methow Valley. Fire Season is typically mid-July through early October. Please be aware that smoky air and the potential for road closures can be expected. Booking a reservation during the fire season comes with risk. Fire and Smoke maps and current smoke outlook for the Methow Valley area are available online.

River Run Inn & Cabins will follow normal cancellation policy unless an extreme situation arises.